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MHE Home > Customer Care > Terms and Conditions of Sales
McGraw-Hill Education – Terms & Conditions of Business
By purchasing books and/or educational materials the customer (“Customer”) agrees to deal on McGraw-Hill’s terms and conditions of business described below to the exclusion of all others.
  1. McGraw-Hill Education Asia (“McGraw-Hill”) reserves the right to withhold further supplies in the event of any material breach by Customer of these terms and conditions or for any other reason which at McGraw-Hill’s discretion warrants such action.

  2. McGraw-Hill shall not be held liable in any way for loss of trade or profit occurring to the Customer in the event of delivery of the goods being frustrated or delayed by reason of fire, flood, accidents, riots, lockouts, trade disputes, acts or restraints of governments, the imposing of restrictions on exploration or from other causes not within reasonable control of McGraw-Hill.

  3. All advertised prices are subject to change without prior notice until a contract is agreed .

  4. Customer agrees that it will not (directly or indirectly):-
    4.1 Market, promote or advertise goods sold to it by McGraw-Hill (“Goods”) for sale in or into the United States of America or Canada (together “North America”);or
    4.2 Deliver or arrange for delivery of Goods to any address inside North America; or
    4.3 Sell Goods to any party resident in North America; or
    4.4 Authorise or encourage a third party to undertake any of the acts described in 4.1, 4.2 or 4.3 above; or
    4.5 Sell and/or deliver Goods to any third party knowing that they will are or likely to do any of the acts described at 4.1, 4.2 or 4.3 above;

  5. Customer agrees to market, promote and sell the Goods within their country of residence and operations only.

  6. All amounts due are payable in the currency stated on the invoice. Payment by check and bank draft must be drawn in favor of “McGraw-Hill Education Asia”. McGraw-Hill also accepts telegraphic transfer, credit transfer and Giro payment to the following bank accounts. Customer must quote its account number and invoice(s) being paid.

    JPMorgan Chase Bank
    Capital Tower, 168 Robinson Road, Singapore 068912
    Sort (Swift): CHASSGSG
    Bank Code: 7153
    Branch Code: 001
    (USD) US Dollar Account Number: 151 – 22462 – 6
    (S$) Singapore Dollar Account Number: 0111 – 05739 - 8

  7. Citibank, N.A.
    3 Temasek Avenue
    #16-00, Centennial Tower, Singapore 039190
    (USD) US Dollar Account Number: 070 – 6788018

  8. Payment by MasterCard and Visa (both Singapore and US Dollar) are also acceptable. Customer should contact McGraw-Hill customer service for further information.

  9. McGraw-Hill reserves the right to charge Customers interest. Interest may be charged at 2% per month (or the highest rate permissible under applicable laws) on overdue balances and all costs including legal expenses, incurred in the recovery of overdue balances.

  10. Failure to settle overdue accounts may result in an interruption to or delay in supply of outstanding orders.

  11. McGraw-Hill reserves the right to recover debts by whatever means it sees fit, including reclaiming and goods sold for which it has not received payment.

  12. McGraw-Hill reserves the right to reject claims for non receipt, short shipment and damaged Goods unless notified in writing to McGraw-Hill within 30 days after the earlier of the receipt or the invoice date.

  13. McGraw-Hill will not accept returns for credit without its prior written authorization.

  14. This agreement for the supply and sales of goods is governed exclusively by the laws of Singapore. The Singapore Courts shall have non-exclusive jurisdiction to deal with any dispute which has arisen or may arise out of or in connection with the sales of the goods by McGraw-Hill to the customer.

  15. McGraw-Hill makes every effort to ensure that the information on this website is accurate and up to date. However, McGraw-Hill disclaims all liabilities resulting from the following:
    14.1 Technical problems resulting in errors (including pricing errors) or interruptions of the website, due to server upgrades or otherwise. In the unlikely event that a product's correct price is higher than that shown, McGraw-HIll will contact you to see if you still wish to proceed with the order.
    14.2 Incompatibility of the website with your hardware, software or telecommunication links.
    14.3 Failure of the website to meet your requirements.

For further information contact Customer Services.