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Book details
ISBN: 9780073406756 / 0073406759
Division: Higher Education
Pub Date: OCT-11
Pages: 480

Copyright: 2012
Edition: 2
Format: Paperback
Interpersonal Communication

Kory Floyd


About the book

Kory Floyd's approach to interpersonal communication stems from his research on the positive impact of communication on our health and well-being. Interpersonal Communication, 2e demonstrates how effective interpersonal communication can make students' lives better. With careful consideration given to the impact of computer-mediated communication, the program reflects the rapid changes of the modern world in which today’s students live and interact. The program also helps students understand and build interpersonal skills and choices for their academic, personal, and professional lives.
Key features

  • Digital Learning Solutions that Assess and Improve Students’ Knowledge. McGraw-Hill Connect is a web-based learning platform that allows students to better connect with their coursework and their instructors. With its ground-breaking adaptive learning system, Connect helps students “know what they know” while guiding them to experience and learn important concepts they need to master. Instructors using Connect are reporting improvement of a letter grade or more in their students’ performance. In addition, instructors save time with course preparation and administration because they can use Connect to easily deliver all content online.
  • LearnSmart, McGraw-Hill’s adaptive learning system, assesses student knowledge of course content and maps out a personalized study plan for success. Accessible within Connect, LearnSmart uses a series of adaptive questions to pinpoint the concepts students do understand—and those they don’t. The result is an online tool that helps students learn faster and study more efficiently, and that enables instructors to customize classroom lectures and activities to meet their students’ needs.
  • Groundbreaking “Dark Side of IPC” coverage expanded to a broader “Light Side/Dark Side” lens. The second edition recognizes that it is to the students’ advantage to understand both ends of the spectrum. “Communication: Dark Side/Light Side” sections examine one interpersonal communication issue per chapter that people commonly experience as either positive or negative. These examinations give students a foundation for understanding how their own choices impact how a given interpersonal scenario plays out.
  • Coverage on Computer-Mediated Communication(CMC)and Technology Usage. With integrated examples in every chapter, as well as coverage of social networking, email, texting, IMing, and more. Interpersonal Communication explores the implications, opportunities, and challenges individuals encounter as they rely more and more on new technologies for interpersonal communication.
  • New organizational enhancements for clarity and ease of use. The “Emotion” chapter has been moved from the end of the text to follow Chapter 7: “Listening.”
  • “Get Connected” sections in every chapter focus on interpersonal issues that arise within CMC-based platforms—in people’s personal lives, in their workplaces, and in online classrooms.
  • “Got Skills'” activities in every chapter serve as a bridge between theory and practice, enabling students to apply concepts to real-world situations.
  • Skills Self-Assessment. “Assess Your Skills” sections in each chapter of the text and “Skills Self-Assessments” in Connect ask students to evaluate their tendencies and competence at a particular interpersonal skill.
  • Strong, integrated coverage of culture and gender in interpersonal communication throughout the text.
  • The communication priorities and challenges of socially marginalized groups, (i.e., the elderly, economically disadvantaged, immigrants, sexual minorities, mentally ill, disabled), are addressed throughout the text.
  • Examples and narrative throughout the text cite contemporary research studies demonstrating the link between communication behaviors, physical and mental health, and wellness.
  • Each section in a chapter ends with a three-part pedagogical set which offers students a chance to study, apply and reflect on material from the section before moving on. Each three-part pedagogical set includes Learn It (review questions), Apply It (an application activity), and Reflect on It (a reflection/journaling activity).
  • Master the Chapter completes each chapter and offers students a variety of tools to suit their study preferences: a combination “Chapter Outline/Summary” with chapter page numbers, a set of discussion questions, a practice quiz and a “Research Library” comprising descriptions of related books, articles, websites, and movies.
  • Examination of common-sense notions and the systematic study of interpersonal communication are addressed in the "Fact or Fiction" boxes in every chapter.
  • For each chapter there are numerous individual, team, and group in-class and out-of-class activities in the online Instructor's Manual. Out-of-class activities include conducting interviews and surveys and keeping journals and diaries.
  • An exclusive Annotated Instructor's Edition includes marginal notes organized by function, including Talking Points, Focus on Ethics, Focus on Scholarship, Outside of Class Activities, In Everyday Life, Writing Notes, and Media Notes. An icon within the annotation indicates if the author has provided additional related material on the instructor’s online resource website.

  • Table of contents

    Chapter One: About Communication
    Chapter Two: Culture and Gender
    Chapter Three: Communication and the Self
    Chapter Four: Interpersonal Perception
    Chapter Five: Language
    Chapter Six: Nonverbal Communication
    Chapter Seven: Listening
    Chapter Eight: Emotion
    Chapter Nine: Social and Personal Relationships
    Chapter Ten: Family and Intimate Relationships
    Chapter Eleven: Conflict and Power
    Chapter Twelve: Interpersonal Deception



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