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Book details
ISBN: 9780073530086 / 0073530085
Division: Higher Education
Pub Date: JAN-08
Pages: 640

Copyright: 2009
Edition: 1
Format: Hardback
Organizational Behavior: Improving Performance and Commitment in the Workplace

Jason Colquitt, Michael Wesson, Jeffrey LePine
(Texas A&M University)


About the book

Colquitt, Organizational Behavior: Improving Performance and Commitment in the Workplace provides a fresh modern look at Organizational Behavior with scientifically proven models and theories.

Research on learning motivation has shown that students learn more when they have an intrinsic interest in the topic. This prompted the Colquitt team to create an OB text to using a more informal conversational style and use of company examples students will be familiar with and find compelling, thus helping to stimulate interest. Each chapter includes special features designed to 'bring OB to life.' Chapters open around an integrative model that provides students with a roadmap of the course, showing them where they have been and where they are going.

IMPORTANT NOTE: The introductory section of Colquitt contains two chapters not found in the beginning of other books: Job Performance and Organizational Commitment. Why this is important' Being good at one's job and wanting to stay with one's employer are critical concerns for employees and managers alike. This book takes on a unique approach highlighting the concepts of PEFORMANCE and COMMITMENT at the beginning of the book. After describing these topics in detail, every remaining chapter in the book links back to the theory of performance and commitment. From this organization, students can better appreciate the practical relevance of organizational behavior concepts.

Key features

  • OB on Screen highlights and illustrates OB concepts taken from movie quotes or through use of movie scenes from recent and classic films. In the Trust, Justice and Ethics Chapter 7, Pirates of the Caribbean is used to illustrate OB concepts, and in chapter 9, the movie, The Break-Up is used in the Personality and Cultural Values chapter.

  • OB at the Bookstore links the content in each chapter to a mainstream, popular business book. This feature uses widely read book titles replacing academic and practitioner OB journals, and most OB textbooks. Each chapter highlights a book whose content is, for the most part, supported by scholarly research on OB. In Chapter 9, the book, Now, Discover Your Strengths by Marcus Buckingham and Donald O. Clifton is discussed.

  • OB Assessments helps students apply personally key OB concepts in each chapter. Students gain insights into their personality, emotional intelligence, their style of leadership and their ability to cope with stress that can help them understand their reactions to the working world. In Chapter 3, Organizational Commitment, affective commitment is discussed and asks the reader how emotionally attached they are to their employer. This assessment is designed to measure affective commitment'the feeling that one wants to stay with the current organization.

  • OB for Students Everyone enrolled in an OB class has one thing in common: they're students. This feature applies OB theories and concepts to student life. It examines questions like, what makes students satisfied with their University, what personality traits improve performance in students groups and should student grades be kept from recruiters' In Chapter 3, Organizational Commitment, students are asked what withdrawal means for them'in terms of missed class/absenteeism.

  • OB Internationally showcases the changes in technology, communications and economic forces that have made business more global international than ever. OB Internationally spotlights the impact of globalization on OB concepts described in the book. It describes cross-cultural differences in OB theories, how to apply them in international corporations and how to use OB to manage cultural diversity in the workplace.

  • Takeaways and Key Terms are provided to help guide students to the most relevant information in each chapter.

  • Discussion Questions are featured in every chapter, promoting critical thinking and helping students to apply the concepts in to their own lives and experiences.

  • Cases: One case is featured at the end of every chapter. These cases serve as follow-up to the company highlighted in the chapter opening vignette.

  • Chapter Exercises appear at the end of every chapter enabling students to reinforce their knowledge about the content for each chapter.

  • Table of contents

    CHAPTER 1. What is Organizational Behavior'
    • Organizational Behavior defined
    • Historical review of the rise of OB and related fields of study
    • Introduction of an integrative model of OB

    CHAPTER 2. Job Performance
    • The costs of poor performance
    • Task performance
    • Adaptability
    • Citizenship behavior
    • Counterproductive behavior

    CHAPTER 3. Organizational Commitment
    • The costs of employee turnover
    • Organizational commitment
    • Psychological withdrawal (daydreaming, moonlighting, loafing)
    • Physical withdrawal (tardiness, absenteeism, quitting)

    CHAPTER 4. Job Satisfaction
    • Job satisfaction defined
    • Values
    • Emotions
    • Mood
    • Job Characteristics

    CHAPTER 5. Stress
    • Stress defined
    • Job stressors
    • Symptoms of strain
    • Stress management principles

    CHAPTER 6. Motivation
    • Need theories
    • Intrinsic motivation
    • Expectancy theory
    • Equity theory
    • Goal setting theory

    CHAPTER 7. Trust, Justice and Ethics
    • Trustworthiness and trust
    • Organizational justice
    • Psychological contracts
    • Codes of ethics

    CHAPTER 8. Learning and Decision Making
    • Learning processes
    • Goal orientation
    • Stereotypes
    • Attribution theory
    • Heuristics and biases
    • Decision making models

    CHAPTER 9. Personality and Cultural Values
    • Personality
    • Cultural Variables

    CHAPTER 10. Ability
    • Abilities
    • Experience
    • Interests

    CHAPTER 11. Team Characteristics
    • Defining groups and teams
    • Interdependence
    • Types of teams
    • Group composition
    • Stages of development
    • Roles and norms

    CHAPTER 12. Team Processes
    • Process loss and process gain
    • Social loafing
    • Communication
    • Conflict
    • Cohesiveness
    • Collective efficacy
    • Decision-making errors
    • Conformity
    • Groupthink
    • Brainstorming

    CHAPTER 13. Leadership: Power and Influence
    • Types of power
    • Influence tactics
    • Politics

    CHAPTER 14. Leadership: Traits, Styles and Behaviors
    • Leader traits
    • Leader behaviors
    • Leader styles
    • Situational models
    • Transformational models

    CHAPTER 15. Organizational Structure
    • Dimensions of structure
    • Structural forms
    • Determinants of structure
    • Technology

    CHAPTER 16. Organizational Culture
    • Cultural artifacts
    • Culture types
    • Culture change
    • Socialization



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